Your password may be reset by following the below simple steps:
- Open the Go Royal APP or Go Royal WeChat Mini Programme
- Click “Sign In”
- Click "Forgot Password" under the "Sign In” section
- Submit your registered mobile number
You will receive an email from "The Points by SHKP". Please follow the instructions to reset your account password.
Alternatively, you may request a password reset link to be sent to your registered mobile number by clicking “Get a reset password link via SMS” on the Forgot Password confirmation page (Maximum 3 sends per day).