50% cashback (points rebate) Terms & Conditions:

1. The promotion period of this campaign is from 0:00 (GMT+8) 29 April 2024 till 31 May 2024 23:59 (GMT+8), both dates inclusive (“Campaign Period”).
2. Participants must spend at any participating hotel or restaurant (Including The Royal Garden, Royal Park Hotel, Royal Plaza Hotel, Royal View Hotel, ALVA HOTEL BY ROYAL, Shikigiku Japanese Restaurant (ifc mall, Hong Kong) and Sabatini Ristorante Italiano (ifc mall, Hong Kong)) during the promotion period and use Point Dollar to pay as instant cash to earn the 50% cashback (points rebate).
3. Participants can only earn a 50% cashback (points rebate) on Point Dollar redeemed and used upon eligible hotel transactions. No points rebate for spending will be made after deducting the Point Dollar.
4. Each participant can receive a maximum of 250,000 pts rebate. Points will be credited to eligible members' accounts within two weeks after the end of the promotion.
5. The promotion is subject to Terms & Conditions. Go Royal reserve the right to modify the Terms & Conditions, or to change or terminate this promotion without prior notice. In case of any disputes, Go Royal reserve the final right of decision.
6. Upon taking part in this promotion, you accept that you have read and agreed to the terms and conditions of this promotion.
7. In the event of discrepancy or inconsistency between the English and Chinese versions of these Terms & Conditions, the English version shall prevail.

Point Dollar Terms & Conditions:

1. Go Royal members can redeem Point Dollar with The Point bonus points via Go Royal APP or WeChat Mini Programme on spending at Participating Hotels and restaurants. Points shall be deducted from a member’s account once the redemption is confirmed. No cancellation, points or cash refund is allowed once the redemption is confirmed.
2. Go Royal members can convert every 250 bonus points to $1 Point Dollar, and every $1 Point Dollar can be used as HK$1, minimum redemption starts from $10 Point Dollar (2,500 points) with no maximum restriction.
3. Go Royal member must present the valid QR code generated from Go Royal APP or WeChat Mini Programme to Participating Hotels and restaurants for scanning upon settlement. Upon being scanned successfully, the corresponding bonus points will be deducted instantly from the member’s account.
4. Point Dollar cannot be transferred and is not eligible to earn points.
5. Point Dollar can be used after applying discount or dining coupons (if any).
6. Point Dollar redemption will be rejected if member’s point balance is insufficient (or if the request is not accepted by Participating Hotels for any reasons).
7. No refund (whether in whole or in part) will be tendered in any event for transactions settled with Point Dollar.
8. Go Royal members can use Point Dollar at Participating Hotels and restaurants, including:
   a. Dine-in and takeaway, bottle sales, hampers, festive items, qualifying events, offline Go Royal Gold card redemption/ renewal.
   b. Any gift vouchers, gift cards, ticket sales, spa & massages at The Royal Garden.
9. Point Dollar is not applicable to below items, Royal Hotels reserve the right of final decision:
   a. Go Royal rewards redemption, eShop purchase, online Go Royal Gold card redemption/ renewal, room charge, spending charged to room (including food and beverage, spa & massages, laundry etc.), deposit (including deposit paid for qualifying events), valet parking, limousine service, Hotel’s food booth outside hotel area, takeaway & delivery service of Participating Hotels and Restaurant through third party channels, e.g. Deliveroo, OpenRice etc., any third party services contracted out by hotels, cigarettes, doctor consultation and medication fees.
   b. Any gift vouchers, gift cards, ticket sales, spa & massages at Royal Park Hotel, Royal Plaza Hotel, Royal View Hotel and ALVA HOTEL BY ROYAL.
10. Go Royal reserves the right to amend Point Dollar conversion rate at any time without prior notice and/or to restrict or limit the amount of Point Dollar a member can spend on each transaction for any campaigns and promotional activities.
11. SHK Real shall not bear any responsibility in any case of network problems, system malfunctioning, poor phone reception, blocking by third party applications, incomplete/ inaccurate/ missing information provided by customers which caused failure of completion of transaction or other issues of transaction.
12. SHK Real and Go Royal reserve the right to change the terms and conditions of Point Dollar without prior notice.
13. In case of disputes related to Point Dollar, Go Royal, Participating Hotels and restaurants reserve the right of final decision.

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